Providing linen service to hospitals and hotels is understandably problematic; loss is inevitable, customers know it. It’s essential to prevent your laundry from getting blamed for it. This webinar offers strategies for tracking losses to ascertain:
- How much loss occurs
- What causes it
- How some losses can be prevented
Best practices and key metrics to manage textile assets will be discussed, offering tactics for:
- Checking wash formulas to prolong textile life
- Tracking inventory
- Testing for durability and manufacturing quality
You’ll review the continual barrage of potential areas for textile abuse, tearing, misuse and theft including the various ways that linens deteriorate prematurely, such as how frequent, incorrect use as wipers makes them vulnerable to severe chemical damage. Unexplained losses will be described.
The presentation concentrates on helping you educate customers and staff to recognize why and where loss occurs, providing you with tips to communicate effectively in your effort to control the problem.
Presenter: Steve Florence, Chairman, TRSA's Education Committee; VP, Sales & Service, Starr Textile Services, New Orleans
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