TRSA's Annual Business Meeting on Oct. 22 hosted as a hybrid event with nearly 20 members participating in-person at The Westin Alexandria and another 50 plus attending virtually. The Annual Business Meeting offers an update on the State of the Association including financial and advocacy reports, as well as insights from leadership including outgoing Chair Jim Buik. He spoke with pride and appreciation for TRSA’s response to the COVID-19 pandemic that struck in mid-March and continues today. “The staff has done a remarkable job on our behalf,” said Buik, president of the Roscoe Co. speaking online from his office in Chicago. Adding to the complexity of TRSA’s response, the impact of the pandemic has varied significantly by market-sector and geography, presenting new market opportunities, such as personal protective equipment (PPE), hand sanitizer, additional cleaning supplies and other unanticipated benefits through renewed emphasis on hygiene and cleanliness. TRSA’s foresight in establishing the Hygienically Clean certification program in 2011 has positioned the industry for growth by reassuring customers that certified laundries offer higher standards for eliminating microorganisms in textiles. Buik also cited TRSA’s Strategic Change Initiative, including a Strategic Industry Town Hall on June 23 that drew 120 online attendees and led to the creation of an Industry Looking Forward publication compiled from quantitative and qualitative research. He cited the “careful stewardship” of consultant Eric Kurjan in facilitating this process, and praised his successor as Chair, Noël Hammer Richardson, Shasta Linen, for leading the association’s strategic rethink. The newly elected-Chair and first female TRSA Chair in its 108-year history, Richardson offered insight into her two-year tenure with emphasis on recovery, increased awareness of the industry’s hygiene and sustainability and training.
You must be logged in to gain access to your subscription.