This webinar will take a 12-year trended look at the benchmark data from the TRSA Industry Performance Report including the latest results from the 2020 Report. The presenters will identify a subset of key metrics that every laundry operator should be tracking, driving and managing to create a profitable business. The bottom line is understanding how benchmark data will help you improve your own performance.
Presenters: Eric Kurjan, president and owner, Six Disciplines Consulting Services and Audrey Carmichael, Senior Advisor, Six Disciplines Consulting Services
Additionally, you’ll hear from a panel of TRSA operator members who will engage in a brief exercise demonstrating using Root Cause Analysis to improve lower performing metrics. The panelists will participate in a subsequent discussion on the exercise findings.
Panelists include: Jim Buik, president, Roscoe Co. P.J. Dempsey, president, Dempsey Uniform & Linen Supply and Josh Wildman, CEO, Wildman Business Group
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