They overreact, they are controlling, they make threats and humiliate others… they are bullies, abrasive leaders, or workplace meanies. While they may be valuable to your organization given their ability to drive results, they also cost your organization in lowered morale, increased absenteeism, and in retaliation against you, the employer. Learn why abrasive people act this way (hint, it’s not because they are evil psychopaths) and how to make them stop with a tried and true method that really works.
- What drives people to engage in bullying or aggressive behavior at work
- The three steps of intervention to help abrasive leaders change their ways
- A coaching method proven to help abrasive leaders change, and ensure a better work environment
- How to use the survival dynamic (fight or flight) as a lens to understand and even empathize with abrasive people
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